Rod was our "Wizard of Plumbing" and our fearless leader. Unfortunately he battled mesothelioma in 2009/2010 and lost the battle on July 1, 2010. We miss him very much and so do many of our clients as they have expressed this to us time and time again. He trained Andy, Mike, Dan and Nick and they will carry on just like Rod as they all love helping others with their plumbing needs also. Rod truly lived the name of his company, At Your Service Plumbing, as he was always ready to serve.
Kathy serves as the General Manager overseeing the At Your Service Plumbing team. She attends many workshops, seminars and trainings to stay on top of the new products and services so the AYSP team will always be ready to serve their clients in the best way possible. Service is not just a word, though; it has to come from the heart. Kathy encourages each team member to serve clients with understanding, caring and compassion, even while employing the expertise and experience to take care of the task at hand. When not working to improve the legendary service provided by AYSP, Kathy enjoys spending time with her children and grandchildren.
Many of Andy Gleixner’s clients say he is patient and thorough when he explains to them what needs to be done to replace or repair something in their plumbing system. At Your Service Plumbing knows that it is because Andy loves meeting new clients and appreciates being able to help keep their home plumbing challenge-free. He has made his career as a certified plumber and has been an asset to the At Your Service Plumbing team since October 1986! Andy’s newest adventure outside of AYSP is being a grandpa to his two grandsons.
Sheri Edwards has been with the team since 1987 and was always a constant who kept everything running smoothly while happily serving the At Your Service Plumbing clients. However, in July of 2014 health issues caused her to switch to working part time. Sheri has worn many hats during her time with AYSP including Secretary, Bookkeeper, Client Care Representative and Office Manager. She always looked forward each year to meeting our Diamond Club members during the annual Thanksgiving pumpkin pie giveaway and always enjoyed assisting all clients with getting their plumbing needs handled effectively.
Mike began his plumbing career in January of 2006. He competed his certification in 2009, passing his plumber’s certification exam for a specialty plumber. Mike served for three terms in the United States Army and two terms in the Reserves totaling 15 years of dedicated service. He proudly served his country while being deployed to Iraq two times and now Mike proudly services the plumbing needs of the clients of At Your Service Plumbing.
At Your Service Plumbing welcomed Dan to its team in September 2006. While Dan has gained a lot of experience and knowledge on the job, he is also continually reading up on and studying plumbing trends and code changes. Dan is enjoying the many friendships he has developed over the years. He takes great pride in the fact that he is viewed more like a honest friend who just so happens to be an expert in plumbing. He loves meeting new people and helping to keep their plumbing systems running smoothly.
JR became a member of the At Your Service Plumbing team in October 2008. He enjoys helping others so appreciates the opportunity to interact with the AYSP clients on a daily basis by answering the telephone and booking appointments. He supports the plumbers by preparing paperwork and materials for them to serve the clients in their homes. JR is an avid collector of many things and spends his personal time outdoors at the lake, camping with friends and target practice. He is lots of fun and an asset to the AYSP team and clients!
At Your Service Plumbing welcomed Brittany to its team in November 2014. As a Client Care Representative she enjoys helping clients get their plumbing challenges taken care of with one of AYSP’s certified plumbers. Being the newest addition to the family she is learning a lot about plumbing concerns to better assist our clients. When Brittany isn’t working, she enjoys spending time with her family.
Cyrus started training to be a plumber with At Your Service Plumbing in 2012. He has lived his entire life in the University Place/Fircrest area. He comes from a background of over 10 years of customer service experience, and while learning, assists the other plumbers on their jobs. He attends school two nights a week and is in the final phase of his 6000 hours of plumbing training. He is currently practicing taking the lead on calls and is preparing to take his plumbing test to become a fully certified plumber.
Matt is two years into his three year training to become a certified plumber. He soaks up the knowledge from the other certified plumbers, while assisting them out in the field, and while going to school two nights a week. Matt takes joy in learning a trade that he can master and build on throughout his life. He is eager to get his 6,000 hours of on the job training finished up so he can be out helping clients and building relationships with the families we serve, in his own At Your Service Plumbing truck.