Terms & Conditions
Lifetime Diamond Club™ membership requires a minimum one-year contract. Warranties will remain in effect through credit card loss or transfer, provided the transfer is made within 30 days of missed billing, and charges are brought current. Cancellation of credit source or failure to bring charges current after 30 days will result in the termination of all warranties. The monthly fee will continue until a written notice of termination is received at the corporate office. Allow up to two weeks for termination processing.
We offer a warranty on most fixtures provided and installed by At Your Service Plumbing. Any eligible fixture that fails to perform as designed will be repaired or replaced at no charge for as long as the Lifetime Diamond Club™ membership is maintained. Failure of fixtures through abuse, misuse, neglect, vandalism, freezing, fire, flood, water quality, or earthquake will not be covered. The results of ordinary wear and tear, such as scratches and blemishes, will not constitute cause for replacement. Filter changes for water treatment products will be charged at normal Lifetime Diamond Club™ rates whereas filter systems are covered by a 5-year or lifetime warranty if terms and conditions are met.
To maintain warranties on eligible fixtures, we must inspect your plumbing system at least once a year. During this visit, your At Your Service Plumbing technician will make necessary adjustments, repairs, or replacements of eligible fixtures . . . at absolutely no cost to you. It is the responsibility of the Lifetime Diamond Club™ member to schedule this inspection. Your valid email address will allow us to send reminders to schedule this visit, and communicate credit card processing errors should they occur. Fixture installations must comply with local codes.
Other conditions may be required for eligibility as determined by your At Your Service Plumbing technician. These conditions may include, but are not limited to, installation of emergency shutoff valves, a pressure regulating valve, and waste or potable water line repairs. Maintenance or alteration of eligible fixtures by anyone other than your At Your Service Plumbing technician will void the warranty.